Bed222 Privacy Policy — How safe is your data with us

1 Scope and Applicability of This Policy

This Privacy Policy applies to the bed222 website, mobile interface, and all related services. By creating an account, browsing the website, or using any of our services, you are considered to have consented to the collection and use of information as described in this Policy.

If you have any questions about how your data is used, please contact our support team directly.

2 What Information We Collect

Bed222 collects certain information necessary to provide its services. This falls into two categories:

What you provide directly:

• At registration: name, email address, date of birth, country.
• For KYC verification: a photo of your national ID or passport, plus proof of address.
• At payment: mobile banking number or the last four digits of your card (full card numbers are never stored on our servers).
• When you contact support: the content of your conversation.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on the site and pages visited.
• Gaming activity — which games you played and session details.

3 How We Use the Information We Collect

Bed222 uses the information collected for the following purposes:

Your data is never sold to third parties for advertising purposes. If you no longer wish to receive promotional emails from bed222, you can unsubscribe at any time.

4 Data Retention & Security Measures

All data stored on bed222's servers is protected using industry-standard security measures. Our security infrastructure includes:

• 256-bit SSL/TLS encryption — the highest level of protection for data transmission.
• Encryption at rest — data stored on our servers is also encrypted.
• DDoS Protection — safeguarding servers against attacks.
• Regular security audits and penetration testing.
• Restricted access controls — only authorized personnel can access specific data.
• 24/7 security monitoring system.

Data is generally retained for the duration your account is active and for any additional period required by law. Once the legal retention period expires, data is securely deleted.

5 Sharing Data with Third Parties

Bed222 shares data with third parties only in the following limited circumstances:

• Payment Providers: Only the data necessary to process transactions is shared. These parties are also bound by strict confidentiality agreements.
• KYC Services: Regulated third parties for identity verification.
• Game Providers: Session data required to run games — not personal information.
• Legal Authorities: Under a court order or at the direction of a regulatory authority.

6 Cookies & Tracking Technologies

Bed222 uses cookies on its website. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security. The site cannot function without these.
• Performance Cookies: To understand which parts of the site are used most — helping us improve the platform.
• Preference Cookies: To remember your preferences, such as language or theme settings.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the availability of certain site features.

7 Your Data Rights

Every registered user on bed222 has the following rights regarding their personal information:

8 Children's Privacy

Bed222 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If an account is found to belong to a minor, it will be closed immediately and all associated data deleted.

If you become aware that a minor has registered on bed222, please contact us immediately.

9 International Data Transfers

Bed222 is an international platform. Your data may be stored or processed on servers outside Bangladesh. Wherever your data is processed, we ensure the same high standard of protection applies.

When sharing data with international partners, strict data processing agreements are in place to ensure your information remains protected.

10 Privacy Policy Updates

Bed222 may update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

We recommend checking this page regularly.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact the bed222 support team:

• Live Chat: Talk to us in Bengali, 24/7.
• Email: [email protected] — responses are typically sent within 24–48 hours.

If your complaint is not resolved, you have the right to escalate it to bed222's licensing authority.